Module 1                  

• New Vocabulary

• Letter of Application

• Applying for a Job

• The Body of an Application Letter

• Punctuation / Greetings

• Grammar / Subject – Verb Agreement

• Formal vs. Informal Style

• Practice

• Assignment

Module 2                  

• Replying to an Applicant                               

• Business Style                               

• Grammar / Capitalization                               

• Grammar / Prepositions                              

• Practice                               

• Assignment

Module 3                  

• New Vocabulary

• Requesting a Service Request

• The Body of a Service Letter

• Grammar / Question Types

• Question Words

• Punctuation / Questions and Sentences

• Using a Checklist

• Practice

• Assignment

 Module 4                  

• Confirming a Service                               

• Body of a Letter of Confirmation                               

• Grammar / Pronouns

• Practice

• Assignment

Module 5                  

• New Vocabulary

• Ordering Supplies

• Practice

• Body of an Order Memo

• Business Style / A Purchase Order

• Body of a PO Cover Letter

• Memo Practice

• Cover Letter Practice

• Assignment

Module 6                  

• Letter of Acknowledgement

• Body of a Letter of Acknowledgement

• Grammar / Sentence Fragments

• Letter Practice

• Assignment

Module 7                  

• New Vocabulary

• Requesting Information

• Model Letter: Requesting Information

• Punctuation /Direct and Indirect

• Quotations

• Body of an Information Request Letter

• Grammar / Prepositions of Place

• Business Style: Commands vs. Requests

• Practice

• Assignment

Topic 8                  

• Providing Information

• Form Letter

• Punctuation / Possession

• Asking for Clarification

• Punctuation / Conjunctions

• Practice

• Assignment

Module 9                  

• New Vocabulary

• Claim Letters

• Body of a Claim Letter

• Punctuation / Adding Information

• Formal vs. Informal

• Grammar / Prepositions

• Practice

• Assignment

Module 10                

• Adjustment Letters

• Body of an Adjustment Letter

• Adjustment Letter Actions

• Grammar / Infinitives

• Fax Practice

• Assignment

Module 11                

• New Vocabulary

• Collection Letters

• Practice Exercise

• Model Fax for Collection

• Body of a Collection Letter

• Grammar / Run-on Sentences

• Practice

• Quiz

Module 12                

• Reply to a Collection Letter

• Body of a Reply to a Collection Letter

• Grammar / Negative Words

• Letter Practice

• Fax Practice

• Assignment

Final Module

• Final Writing Test.